TERMS & CONDITIONS
Welcome to Click Parts Limited, Terms and Conditions section.
Company Details
Click Parts Ltd is totally dedicated to your complete satisfaction. If you would like to pass on any suggestions or comments or wish to contact us for any reason.
Our Contact details are:
Click Parts Limited
4 Granhill Close,
Worcestershire,
B98 7PS.
Co Registration Number: 06545284
Telephone: 01527 908344
Email us at:
We accept credit card and debit card payments including American Express in British Pounds (
Making A Purchase
Making a purchase could not be easier. Just browse our online parts and accessories store, and add any items that you wish to buy into the shopping cart.
After you have finished your selections, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept credit card and debit card payments in British Pounds (
We accept Visa, MasterCard & American Express and a variety of Debit Cards. You may send your credit card information via phone, fax, and snail mail or over the Internet.
When the order is placed we will send a confirmation of order email. This is to indicate that we have received your order, it does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when you receive the invoice.
We have included this term to protect us in the case that a mistake has been made in pricing and we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
When we dispatch the goods you will receive another email informing you that the item(s) are on their way.
Delivery Policy
We will endeavour to ship your order right away. Our daily cut off time for same day despatch is 3.45pm Monday - Friday, (excluding bank holidays).
Our standard terms are that postage is FREE of charge throughout the UK mainland for any order, using Royal Mail 1st class post. This has an approximate 93% success rate for next day delivery. *
We also offer a next day guaranteed and overseas service, please see our full delivery policy by clicking here, for details of these options.
Refund, Replacement and Cancellation Terms.
We like to guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee and will be replaced or refunded if returned to us in saleable condition for any reason.
We cannot though accept back bulbs that have clearly been used and are not in the original packaging. We suggest that you do not open the pack until you have removed the bulb you are replacing and checked that it is the correct fitting.
On very rare occasions bulbs are faulty when they leave the factory. If a bulb we send you does not work for any reason when first fitted, will be happy to replace it free of charge. We will need the faulty bulb returned to us though, so we can send it back to the manufacturer.
You may cancel an order at any point up until payment is taken. Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Tax Charges
Click Parts Ltd is not registered for VAT and therefore orders are not subject to VAT.
Privacy Policy
Click Parts Ltd does not disclose buyers' information to third parties. Cookies are only used on this site to keep track of the contents of your shopping cart, and to store delivery addresses.
If you sign up to our Newsletter to qualify for the discount vouchers, your details will never be passed to any 3rd party company without your express permission.
You can turn off cookies within your browser, though if you do this you will be unable to place orders or benefit from the other features that use cookies.
* Based on Royal Mail target figures.
